FREE SHIPPING FOR ORDERS OVER $100

Faq

Shipping

When will I receive my order?

Orders usually take 3–7 business days to be processed and prepared.

Shipping times vary depending on your location and the carrier.

Yes. Shipping costs are calculated at checkout based on your location and the items in your order.

These fees are set by my international printing and shipping partner and are the customer’s responsibility.

All products are produced, packaged, and shipped by my international printing partner. Once your order leaves their facility, they are responsible for its transportation. While I am not accountable for carrier delays or issues beyond my control, I will always assist you in resolving any delivery concerns.

Before contacting me, please:
● Review your shipping confirmation email to ensure your delivery address is correct.
● Check with your local post office.
● Ask your neighbors in case the package was delivered to them.

If everything appears not correct, send me a message by contact form with your order number.

I will contact my printing partner and help resolve the issue as quickly as possible.

Orders

How are your products made?

All prints are made to order to avoid overproduction and ensure quality.

Your items are printed and prepared for shipment once your order is placed.

Order confirmation emails are sent automatically after payment.

● Please check your spam / junk folder.
● If you still can’t find it, send me a message by contact form with your name or order number.

You will receive a tracking link by email as soon as your order ships.

For any questions about shipping or tracking, feel free to send me a message by contact form

Do you accept custom orders or commissions?

If you have a special idea in mind, you’re welcome to reach out. Share your concept with me, and I will let you know whether I can take on the project.

To evaluate your request, please include the following details:
Your vision — what you would like me to draw (theme and overall concept)
Preferred colors
Desired due date

Once I receive this information, I will confirm my availability, whether the project aligns with my artistic capabilities, and provide a pricing estimate.

You can send all the details by the contact form

I primarily create digital art on my iPad Pro using Procreate. I also work with watercolors and acrylics. I love experimenting with different mediums, and most of the time, I combine several in a single artwork. I enjoy mixing techniques that best suit the mood and atmosphere of each piece.

Returns, Exchanges & Refunds

What is your return policy?

Because every item is produced individually and on demand, I do not accept returns or exchanges.

Refunds or free reprints are only offered if:
● the item is defective,
● damaged,
● incorrect, or
● there was a production or fulfillment error.

If this happens, please email photos of the issue and your order number by the contact form within 7 days of receiving your order.

I will contact my printing partner and make sure your issue is handled promptly.

Custom Orders / Commissions